Terms and Conditions (T&C)

The operator of the SnappyCards service and the issuer of these T&C is ORYNEX INTERNATIONAL LLP (the brand name displayed in the interface: Orynex LLC / SnappyCards), a limited liability partnership registered under the laws of the Canadian province of British Columbia (BC Limited Liability Partnership).

• Company name: ORYNEX INTERNATIONAL LLP
• Company form: BC Limited Liability Partnership (Canada)
• Registration number (Registration): LL0003199
• Registered office: Vancouver, BC, Canada
• Contact: info@orynex.co
• The operator's website: https://orynex.co/
• Availability of the product: https://snappycards.app

These T&C govern the terms of use of the SnappyCards service (hereinafter: Service) between the operator and the users. By using any function of the Service — including registration, login and browsing the interface — the user declares that they have read and understood these T&C and accept their provisions as binding upon them. If the user does not accept the T&C, they may not use the Service.

The date of entry into force of these T&C: July 4, 2026. The detailed terms of the processing of personal data are set out in a separate Privacy Notice, which is an inseparable supplement to these T&C.

In these T&C, the capitalized terms have the following meaning:

• User: the natural or legal person who registers for the Service, or uses it in any way (individual learner, teacher or school administrator).
• Account: the personal access created upon the User's registration, protected by an email address and password, through which the functions of the Service are accessible.
• Service: the SnappyCards online flashcard learning system with slot-machine visualization, and all of its functions.
• Content: any material created or uploaded by the User, in particular the flashcard sets, the text of the cards and the media attached to them (image, audio, video).
• Set / Card: a Set is a collection of thematically related flashcards; a Card is an element of a Set that contains text and, optionally, media.
• AI credit: the accounting unit used for the use of the artificial-intelligence-based functions (translation, image, audio and video generation).
• Group: a community created by a teacher or school administrator, expandable by invitation, to which Sets can be assigned and through which learners access shared content.

SnappyCards is an online, flashcard-based language-learning and study-aid system centered on the slot-machine visualization: the cards appear simultaneously, with a spinning animation, thereby restarting and maintaining the learner's attention at every round.

Within the Service, the User may in particular use the following functions:

• Creating, editing and organizing their own flashcard sets and cards.
• Attaching media (image, audio, video) to the cards for more effective learning.
• Artificial-intelligence-based functions: translating flashcards, as well as generating image, audio and video content for the cards.
• Starting study sessions with reaction-time measurement and spaced-repetition logic, which optimizes the scheduling of repetitions based on response times.
• Teacher and school functions: creating groups, expanding them by invitation, assigning sets to the groups, and tracking learners' progress.
• Sharing sets with other users and groups.

The operator reserves the right to develop, modify, supplement or discontinue certain functions of the Service, with reasonable regard to the legitimate interests of the Users.

Using most functions of the Service requires registration and the creation of an Account. During registration, the User provides their email address, name and password, and selects their role.

The following roles are available in the Service:

• Student (learner): creating their own sets and learning, and joining groups by invitation.
• Teacher: creating groups, assigning sets, inviting learners and tracking their progress; a teacher may also register independently, without a school.
• School administrator: registering a school and inviting and managing teachers within the school.

The User is obliged to provide true, accurate and up-to-date data during registration, and to update it in case of any change. The unauthorized use of another person's data or identifier is prohibited.

Keeping the login credentials associated with the Account (in particular the password) confidential and handling them securely is the User's responsibility. The User is responsible for all activity carried out through their Account. If unauthorized use of the Account is detected, the User is obliged to notify the operator without delay at info@orynex.co.

In the case of registration by a minor User, the system supports the process of obtaining parental (legal representative) consent in accordance with Article 8 of the GDPR. In the absence of consent, the minor's Account cannot be used.

The basic functions of the Service may be used free of charge: upon registration the User automatically receives — in the absence of a different choice — the free plan corresponding to their role, the use of which is not limited in time. If the User selects a paid plan during registration, the trial period attached to that plan starts immediately. The free plans do not include a monthly AI credit allowance.

Beyond this, services provided for consideration may also be used within the framework of the Service:

• Purchasing Sets: on the shop interface of the Service (hereinafter: Shop), ready-made Sets, as well as set bundles containing several Sets, may be purchased for a one-time fee.
• AI credit packages: the User may purchase separate AI credit for the use of the AI functions.
• Subscriptions: monthly — and, in the case of certain plans, annual — subscription plans, which include higher allowances and a monthly renewing AI credit allowance.

The operator publishes the prices applicable at any given time, the contents of the plans and packages, and the subscription terms on the interface of the Service; the final amount payable is displayed in every case before the purchase is started. The price indicated is a gross price: it means the final amount actually payable, in addition to which the operator charges no further fee or tax. The fees may be paid in Hungarian forint (HUF), euro (EUR) or US dollar (USD); the interface proposes the currency on the basis of the User's language and regional settings, and the User may also change it themselves. The User owes payment in the currency and in the amount displayed on the screen when they confirmed the purchase; any cost charged by the card issuer arising from conversion or from a foreign transaction is not borne by the operator. The operator is entitled to amend the prices; the amendment does not affect purchases already completed or the subscription period in progress. A logged-in Account is required for purchases and subscriptions.

Payments are handled by the Stripe payment processing service. The operator does not see, store or handle bank card and payment data; these are processed exclusively within Stripe's system. For a purchase made in the Shop, the system automatically issues a receipt bearing a unique serial number, which is available in the User's Account, and the operator sends a confirmation of the purchase to the User's registered email address; the confirmation contains the information on the right of withdrawal and the model withdrawal form. Confirmation of the purchase of AI credit and of subscription charges is sent by the payment processor, and the invoices relating to the subscription are available on the customer portal accessible from the Account.

The purchased content becomes accessible immediately and automatically in the User's Account once the payment has been received: the User's own editable copy of the purchased Set is created. No separate activation or waiting time is required; the User does not receive a downloadable file, but accesses the content through their Account. With the purchase, the User acquires a non-exclusive, non-transferable right of use for their own learning or teaching purposes, which also extends to making the purchased Set accessible to their own Groups within the Service; resale, public distribution and exploitation outside the Service are prohibited. In the case of a deferred means of payment, performance takes place only after the payment has actually been received.

The following rules apply to AI credit:

• The use of the AI functions consumes AI credit; the credit cost of each operation is indicated on the interface of the Service. If the User's balance does not cover the cost of the operation, the operation does not start.
• The allowance included in a subscription is replenished monthly — monthly in the case of an annual subscription as well — and any unused allowance is lost at the end of the given monthly period; it cannot be carried over to the next period.
• Separately purchased AI credit does not expire: it remains in the Account until the User uses it. The system first uses up the monthly allowance, and only uses the purchased credit once that has been exhausted.
• If an AI operation fails for technical reasons, the system credits the deducted credit back to the User's balance.

The paid plans may include a free trial period, the length of which is indicated on the plan's information page. If the User starts the trial period on the checkout page, payment details must be provided for it, and at the end of the trial period — in the absence of cancellation — the first charge is made automatically, after which the subscription renews automatically in accordance with the chosen cycle until the User cancels it. If the trial period was started without providing payment details, no charge is made upon its expiry: the Account automatically switches to the free plan. A subscription concluded through Stripe may be cancelled at any time on the customer portal accessible from the Account; otherwise, cancellation may be initiated at info@orynex.co. The operator gives effect to the cancellation as of the end of the period already paid for; until then the Service may be used in accordance with the plan.

The use of paid functions is in all cases based on the User's explicit choice. In respect of purchases for consideration and subscriptions, the User is entitled to the 14-day right of withdrawal under the Section of these T&C on the right of withdrawal and termination.

The Service and all of its elements — in particular the software, the source code, the user interface, the design, the trademarks, the logos, the texts and the graphic elements — constitute the intellectual property of the operator or its licensors, and are protected by the relevant laws. The User acquires a non-exclusive, non-transferable right to use the Service within the framework of these T&C; beyond this, no element of the Service may be copied, modified, distributed or exploited without the operator's prior written permission.

The rights over the Content created or uploaded by the User belong to the User. By uploading the Content, the User grants the operator a non-exclusive, royalty-free license without territorial restriction to store, display, process and transmit the Content to its data processors, and to make it accessible to other users or groups as directed by the User, solely for the purpose of providing, operating and developing the Service.

The User warrants that they hold the necessary rights with respect to the Content they upload, and that the Content does not infringe the rights of third parties. The license terminates upon the deletion of the Content or the Account — within the reasonably necessary technical processing time — with the exception of copies required by law or temporarily retained in backups.

The User is fully and solely responsible for all content that they create, upload, store, or share with others within the Service, including in particular flashcard sets, individual cards, and the associated image, audio, and video materials (hereinafter collectively: User Content).

By creating, uploading, or sharing User Content, the User warrants that:

• they are entitled to use, upload, and share the content in question, and hold all permissions, consents, or licences necessary for this;
• the content does not infringe the copyright, trademark, patent, trade secret, personality, likeness, reputation, or any other right of a third party;
• the content does not contain malicious code (virus, spyware, or other harmful software), unsolicited advertising (spam), or deceptive or misleading material;
• the content is not unlawful, obscene, or hateful, and does not infringe or harass the rights or legitimate interests of others.

The operator does not review User Content in advance, does not approve it, and assumes no liability for User Content; the content is the User's own representation and responsibility. The operator nevertheless reserves the right, at its own discretion and in justified cases, to remove, edit, or make inaccessible any content that violates these Terms or applicable law, and to restrict the access of the User concerned by the infringement. This provision does not affect the mandatory consumer protection rights, under the law of their place of residence, of consumers habitually resident in the EU/EEA.

The User may use the Service only lawfully, in accordance with these T&C and the applicable laws. In particular, the User is obliged to refrain from the following:

• Creating, uploading or sharing Content that is infringing, unlawful, or that violates the rights of third parties (in particular their copyright, trademark, personality or data-protection rights).
• Publishing content that is hateful, violent, harassing, defamatory, obscene or otherwise abusive, or harmful to minors.
• Distributing malicious code (virus, malware), or circumventing, overloading or disrupting the security of the Service or its infrastructure.
• Unauthorized, automated (e.g. by robots) exploitation of the Service, or unauthorized access to other users' Accounts.
• Abusive use of the AI functions that maliciously abuses the provider's resources.

The operator is entitled — but not obliged — to moderate the Content, and to remove Content that violates these rules without prior notice, to restrict its accessibility, or to suspend or terminate the infringing Account in accordance with Section 10.

The Service offers artificial-intelligence-based functions that operate with the involvement of third-party data processors (translation, as well as image, audio and video generation for the cards). The following conditions apply to the use of these functions:

• The Content generated by the AI (translation, image, audio, video) may be inaccurate, incomplete or misleading. The operator does not warrant the correctness, completeness or fitness for a given purpose of the generated Content.
• Checking, reviewing and using the generated Content is the User's responsibility. The User may not rely on the AI's output without critical review.
• The use of the AI functions consumes AI credits, in accordance with Section 5.
• The User is responsible for ensuring that the texts and instructions entered into the AI functions do not violate any law or the rights of third parties.

The operation of the AI functions depends on the availability and terms of the respective third-party providers; the temporary restriction or outage of these does not constitute a breach of contract by the operator.

If you believe that any content accessible through the Service infringes your copyright or other rights, please notify us at info@orynex.co.

For prompt and efficient handling, we ask that the notice include the following:

• the name and contact details of the rights holder concerned (email address and, where necessary, other contact information);
• the precise identification and location of the content complained of within the Service (for example, the relevant URL or a clear identifier of the content);
• a brief explanation of the basis on which the notifying party is entitled and why they consider the content to be infringing;
• a statement by the notifying party that the information provided is accurate to the best of their knowledge and that the notice is made in good faith.

On the basis of a well-founded and sufficiently identified notice, the operator will take action within a reasonable time: it will remove the content complained of or make it inaccessible. The operator reserves the right to restrict, suspend, or terminate the account or access to certain services of a User who repeatedly or seriously uploads infringing content. This procedure does not affect any other legal remedies otherwise available to the rights holder or the User.

The operator provides the Service in its current state, on an "as is" and "as available" basis. The operator strives for the continuous, secure and error-free operation of the Service, but does not warrant that the Service will be uninterrupted, free from all errors, or that it will satisfy every individual need of every User.

To the fullest extent permitted by the applicable laws, the operator is not liable for any indirect, consequential or special damages, lost profits, or damages arising from data loss resulting from the use or unavailability of the Service, with the exception of liability for damage caused intentionally or by gross negligence, and for damage harming human life, bodily integrity or health.

Data loss and backups. The User acknowledges that the Service operates as an online system that also relies on third-party infrastructure and database services. The operator takes reasonable technical and organisational measures to ensure the secure operation of the Service; however, it does not guarantee that the Content created or uploaded by the User — including in particular flashcard sets, cards, words, sentences, images, audio and learning data — can be preserved or restored, or will remain accessible without loss, under all circumstances.

To the fullest extent permitted by the applicable laws, the operator assumes no liability for any damages, losses, lost profits, loss of learning progress or other consequential damage arising from the partial or complete loss, corruption, deletion, inaccessibility or irrecoverability of User Content or learning data, regardless of whether the data loss results from a technical fault, a database error, an outage of the hosting provider or another third-party service provider, a system update, a user action, unauthorised access or any other cause.

It is the User's responsibility to make their own backup copies of Content that is of particular importance to them, where the features of the Service make this possible, and not to store data of business, educational or personal importance to them exclusively within the Service.

This clause does not exclude or limit any liability of the operator that cannot be excluded or limited under the applicable mandatory laws, in particular liability for damage caused intentionally or by gross negligence, and for damage harming human life, bodily integrity or health.

The above limitations do not affect the rights and statutory warranty claims to which consumers habitually resident in the European Union / European Economic Area are entitled under the mandatorily applicable law of their place of residence. None of the provisions of these T&C excludes or limits these mandatory consumer-protection rights.

To the extent permitted by law, the User undertakes to compensate the operator (ORYNEX INTERNATIONAL LLP, brand name: Orynex LLC / SnappyCards) for any damage, loss, or reasonable cost — including reasonable legal representation and procedural costs — that arises directly from the following:

• infringing or unlawful User Content created, uploaded, or shared by the User;
• improper or unlawful use of the Service, or use in breach of these Terms;
• the User's breach of the obligations or warranties set out in these Terms.

For consumers habitually resident in the EU/EEA, this provision applies solely in respect of their own culpable — intentional or negligent — conduct, in proportion thereto, and in no way affects the mandatory consumer protection rights under the law of their place of residence. The consumer is therefore liable only for damage caused by them and attributable to them; this clause does not shift onto them any liability that may not be imposed on them under mandatory consumer protection rules.

The legal relationship established under these T&C is concluded for an indefinite period, and may terminate in the following ways:

• Termination by the User: the User may at any time, without giving reasons, delete their Account using the "Delete account" function available in the account menu. The deletion is immediate and permanent (hard delete): the User's private sets and Account are permanently deleted, there is no 30-day grace period and no recovery.
• Termination by the operator: in the event of a serious or repeated breach of these T&C — in particular a breach of Section 7 — the operator is entitled to suspend the Account with prior warning or, in serious cases, without one, or to terminate the legal relationship.

The termination does not affect the parties' obligations that have arisen and not yet been fulfilled up to that point. Certain data may remain even after deletion: usage and cost logs, as well as the log of AI credit movements, may be retained without the User's identifier for billing and accounting purposes, and shared (group-assigned) sets may remain for the sake of the other users. The details of these are set out in the Privacy Notice.

The operator — irrespective of any statutory obligation, as a voluntary contractual undertaking — grants every paying User, regardless of their place of residence and nationality a right of withdrawal — or, in the case of a continuous service already commenced, a right of termination — exercisable within 14 calendar days without giving reasons. This undertaking extends to every element of the Service provided for consideration: to the Sets and set bundles purchased in the Shop, to the AI credit packages, and to the subscription fees.

Commencement of the time limit. In the case of a one-time purchase — a Set, a set bundle or an AI credit package — the 14-day time limit begins on the day of the purchase, that is, on the day on which the payment is received and the purchased content becomes available in the Account. In the case of a subscription, the time limit begins on the day on which the subscription contract is concluded; if the subscription starts with a trial period, the time limit begins on the day of the first actual charge. The automatic renewal of the subscription does not start a new time limit. For the purposes of the time limit, it is irrelevant when the User opens or begins to use the purchased content. Services used free of charge — including a trial period started without any payment commitment — may be terminated at any time, without the payment of any fee; in the absence of payment, no refundable amount arises in respect of these.

Digital content, yet a full right of withdrawal. The content sold within the framework of the Service is digital content not supplied on a tangible medium, to which the User obtains access immediately after payment. Notwithstanding this, the operator expressly does not rely on the exception under Article 16(m) of Directive 2011/83/EU on consumer rights, which — where the User's express prior consent, their acknowledgement that they thereby lose their right of withdrawal, and the confirmation of these are all present — would exclude withdrawal. This is a deliberate decision of the operator, which it undertakes: the User may withdraw even if they have already opened, viewed or used the purchased content for learning.

Exercising the right of withdrawal. Withdrawal is subject to no formal requirement: any clear statement to that effect is sufficient — in particular a message sent to the email address info@orynex.co. The use of a model form is not mandatory, and the User does not have to give reasons for the withdrawal. In order to meet the time limit, it is sufficient to send the statement before the time limit expires; the burden of proving that the right of withdrawal was exercised within the time limit lies with the User. For prompt handling, we ask that the statement include:

• the User's name and the email address associated with their Account;
• information suitable for identifying the purchase — in particular the serial number of the receipt or the date of the purchase — and the name of the item purchased;
• an express statement of withdrawal or termination and the date thereof.

Model withdrawal/termination form. The User may — at their option and without any obligation — also make their statement using the following model:

• To: ORYNEX INTERNATIONAL LLP (Orynex LLC / SnappyCards), Vancouver, BC, Canada — info@orynex.co
• "I hereby give notice that I exercise my right of withdrawal/termination in respect of the contract for the purchase of the following goods or for the provision of the following service: …"
• Date of the purchase (conclusion of the contract): …
• Name of the User: …
• Address of the User and the email address associated with their Account: …
• Date: …

Refund. After becoming aware of the withdrawal, the operator refunds, without undue delay and in any event within 14 days, the full purchase price paid by the User. The refund is made using the same means of payment by which the User paid; a deviation from this is possible only with the User's express consent, and no additional cost may arise for the User as a result. Exercising the right of withdrawal is free of charge: the operator charges no handling fee and applies no other deduction, and does not make the refund subject to any further condition.

AI credit. The operator does not deduct the value of AI credit already used, nor does it charge for it on a pro rata basis: in the event of withdrawal, the full purchase price of the credit package is refundable even if the User has already spent the credit in whole or in part. Simultaneously with the withdrawal, the amount of credit of the package to which the withdrawal relates is deducted from the User's purchased credit balance — at most up to the balance available; the balance may not fall below zero. The monthly AI allowance included in a subscription is not the subject of a separate withdrawal, because it is covered by the subscription fee. The operator reserves the right to refuse manifestly fraudulent purchases and refund claims — in particular those made by automated means or with false data; this does not affect the fulfilment of a withdrawal notified in good faith.

Access after withdrawal. In the event of withdrawal, the User is obliged to cease using the purchased content, and may not make it accessible to third parties. Simultaneously with the refund, the operator is entitled to terminate access to the purchased content: the copy of the Set created in the Account upon the purchase — together with the group assignments belonging to it — is deleted, so that the copy does not remain available to the members of the Group either; in the case of a subscription, the subscription terminates and the Account reverts to the free tier. The User's own Sets, cards and learning history created from other sources, as well as the Group members' own progress data, are retained irrespective of the withdrawal. The operator will, upon request, make the User's own content created on the purchased copy available to the User free of charge, within a reasonable time, in a commonly used, machine-readable format. Withdrawal does not entail the restoration of data: a previously deleted Account or content cannot be restored. If the User has deleted their Account after the purchase, they may nevertheless enforce their withdrawal claim at the email address given above.

The undertaking set out in this Section is for the sole benefit of the User and does not affect the consumer-protection rights to which consumers habitually resident in the European Union / European Economic Area are entitled under the mandatorily applicable law of their place of residence — in particular the national provisions transposing Directive 2011/83/EU on consumer rights. Where those provisions are more favourable to the consumer than this Section, they shall prevail; this Section applies together with the consumer-protection reservation set out in the Section on governing law and jurisdiction. The reporting of complaints relating to withdrawal and the settlement of disputes are governed by the Section of these T&C on complaint handling and dispute resolution.

The User may submit their questions, comments and complaints regarding the Service at the email address info@orynex.co. The operator investigates the complaints within a reasonable time and informs the User of its position at the contact details provided.

The parties will primarily attempt to settle any disputes arising between them amicably, by negotiation.

Consumers resident in the European Union may also attempt to resolve their disputes relating to the Service through the European Commission's online dispute resolution (ODR) platform, available at the following address: https://ec.europa.eu/consumers/odr/. The use of the online dispute resolution platform does not affect the consumer's ability to enforce their rights before a court or other authority.

These T&C and the use of the Service are governed by the laws of the Canadian province of British Columbia, without regard to its conflict-of-laws rules. The courts having jurisdiction in the province of British Columbia shall have jurisdiction to adjudicate disputes arising from these T&C, subject to the consumer-protection reservation below.

The choice of law, however, may not deprive a consumer habitually resident in the European Union / European Economic Area of the protection afforded by those mandatorily applicable provisions of the law of their country of residence from which no derogation may be made by agreement. Such consumers retain the mandatorily applicable consumer-protection rights of their place of residence, and may also enforce their rights before the forum having jurisdiction in their place of residence.

The operator is entitled to unilaterally amend these T&C, in particular in the event of a change in legislation, the development of the Service or a change in operating conditions. The T&C in force at any given time are continuously available on the interface of the Service, with the effective date indicated at the top.

The operator will inform the Users of material changes before their entry into force, within a reasonable time, by a notice published on the interface or by a notification sent to the User's registered email address. Continued use following the entry into force of the amendment shall be deemed acceptance of the amended T&C. If the User does not accept the amendment, they are entitled to terminate their Account in accordance with Section 10 of these T&C.

Assignment. The User may not transfer or assign their rights and obligations arising from these Terms without the operator's prior written consent. The operator may transfer its rights and obligations under these Terms to a third party — without prejudice to the User's rights — including in particular in the event of a transfer of the business line or the Service, or of legal succession.

Severability. If any provision of these Terms proves to be invalid, unlawful, or unenforceable, this shall not affect the validity and effect of the remaining provisions; the affected provision shall be replaced — in the manner closest to the parties' original intention — by the permitted provision of the applicable law.

Survival. Those provisions which, by their nature, remain applicable after the termination of the contractual relationship — in particular the provisions concerning intellectual property, limitation of liability, warranties, and indemnification — shall remain in force following the termination of the relationship.

No waiver. The fact that the operator does not exercise, or exercises with delay or only in part, any of its rights under these Terms does not constitute a waiver of that right or of its future exercise.

Third-party services and links. The Service may contain links to external sites operated by third parties, or may make use of third-party services. The operator is not responsible for the content, availability, operation, or data handling of such external sites and services; their use is subject to the respective third party's own terms.

These Terms and the use of the Service are governed by the law of British Columbia (Canada). Consumers habitually resident in the EU/EEA, however, retain the protection afforded by the mandatory consumer protection law of their place of residence, and this choice of law does not restrict those mandatory rights. For any question or notice, the operator can be reached at info@orynex.co.

For any question relating to these T&C, the Service or the Account, the operator is at the Users' disposal at the following contact details:

• Operator: ORYNEX INTERNATIONAL LLP (Orynex LLC / SnappyCards)
• Registered office: Vancouver, BC, Canada
• Email: info@orynex.co
• Website: https://orynex.co/
• The product: https://snappycards.app